Experience in developing Training Needs Analysis (TNA) documentation and developing scenario based training manuals, incorporating work-instructions, process explanations, practice exercises and quick guides. Developing on-line training material and re-designing training manuals to align to on-line formats.

Extensive experience in delivering cutting edge, innovative training courses to ensure training sessions are interesting and informative.

Demonstrated excellence in the project management of training logistics to ensure smooth and effective delivery of training.